Customer Support Service
We Provide Top-Grade Customer Service Support
Wherever your customers are we can support them with our high-quality customer services, while you only pay for what you use, Dealing with customer service requests on your own isn’t a bad approach, but it is imperative to be sure that you have the pertinent experience and required resources at your disposal before taking matters into your own hands. Otherwise, you end up wasting money & time and losing customer loyalty.
- • Telephone Answering Service
- • Outbound Sales Support
- • Live Chat Customer Service
- • Email Handling Support
- • Virtual Assistant & Reception Services
- • Data Entry Services
- • Order Processing & Tracking
- • Online Appointment Scheduling
- • Ecommerce Customer Support
- • Social Media Customer Service
Statistics that will lift the curtain from the salience of unrivaled customer service are:
- • 7 out of 10 Americans spend more money on the company’s products when high-quality call center outsourcing services are delivered.
- • Profit levels jump from 25% to 95% when customer retention improvers by 5%.
- • Due to inferior customer service, US companies lose over $62 billion annually.
- • 33% of US customers are likely to switch to another brand after experiencing a single instance of bad support service.
- • After having a pleasant customer service experience, 77% of Americans recommend the brand to their friends.
Our trained admin staff can help you with data entry, emails, clerical work, and file management. Boost your business’s day-to-day productivity.
Be available to your customers across live chat, email, and phone calls while you focus on the core of your business.
Need to reach out to prospects or existing customers? With a Virtual Assistant you can make outbound support a breeze.
Want to delegate some of your marketing day-to-day tasks while you work on growing your business? Working with a Virtual Assistant can streamline your processes and free up your time.
From part-time to full-time, one expert or a team, Contact us and we’ll assess your needs and behind matching you up with one of our talented Virtual Assistants. Get fast, flexible and reliable support with Simba Virtual Assistance Services